New PGN Mobile 1.0.5

In the dynamic landscape of gas service applications, PGN Mobile emerges as a refined solution aimed at enhancing customer experience. The latest iteration showcases significant improvements in speed, reliability, and user-friendliness, addressing the needs of its users effectively.

Listening to the feedback from its consumers, PGN has developed PGN Mobile to incorporate various human-centric features targeted primarily at residential and small business customers. The application offers essential functionalities including billing information, payment options, a self-meter reading feature, and streamlined service request processes for commercial, technical, and financial inquiries.

Key service request features include:

1. Commercial Services: Ownership data changes, customer group modifications, subscription cancellations, billing installments, and processing of overpayments.
2. Technical Services: Temporary disconnection requests, reconnections, gas meter replacements, and reconnections.

The PGN Mobile application facilitates ease of use by providing informative updates on subscription progress, self-meter readings, and submitted service requests. This level of transparency enhances user confidence and engagement.

Should you require assistance, assistance is readily available through PGN's WhatsApp Business at 0815-1150-0645 or via the link ptm.id/WAmePGN. Additionally, support is accessible 24/7 through the Pertamina Call Center at 135.

Continue to embrace #EnergiBaik with PGN Gas in your daily activities using the PGN Mobile app.

PT Perusahaan Gas Negara Tbk
https://pgn.co.id/